This describes the essential skills and knowledge and their level required for this unit

Required Skills

analyse situations and think logically

apply operational safety techniques

communicate in writing prepare interview documentation and records of interview

communicate orally listen probe reflect establish rapport negotiate resolve conflict

identify when a person has an intellectual disability is intoxicated has a mental or physical impairment either permanent or temporary

make decisions and solve problems

manage computer information

manage interviewee and in doing so demonstrate ethical behaviour cultural awareness and integrity

organise and manage time effectively

use recording equipment

Required Knowledge

agency goals and objectives

approaches to addressing unusual circumstances during the interview

available recording methods and use of recording equipment

different types of criminal activity and their elements such as general crime theft burglary assault drugs fraud embezzlement homicide etc

government and policy environments within which interviews will be managed and factors which may impact on interviews

intelligence and interviewing

interview techniques and points of proof in particular legal and ethical considerations in conducting interviews which involve youth indigenous people disciplinary matters

postinterview procedures

procedures for the utilisation of interpreters

relevant law including the rules of evidence policies and procedures

security issues classification criteria

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

plan conduct and review interviews with at least two suspects and two witnessesvictims in accordance with organisational policies and procedures

Consistency in performance

Competency should be demonstrated over time in a range of contexts to ensure the person can achieve the outcome and apply the competence in different situations or environments

Context of and specific resources for assessment

Context of assessment

Competency should be assessed in the workplace or an environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered in the workplace including coping with difficulties irregularities and breakdowns in routine

Specific resources for assessment

There are no specific resource requirements for this unit

Method of assessment

In a public safety environment assessment is usually conducted via direct observation in a training environment or in the workplace via subject matter supervision andor mentoring which is typically recorded in a competency workbook

Assessment is completed using appropriately qualified assessors who select the most appropriate method of assessment

Assessment may occur in an operational environment or in an industryapproved simulated work environment Forms of assessment that are typically used include

direct observation

interviewing the candidate

journals and workplace documentation

third party reports from supervisors

written or oral questions

Type of interviewee may include:

Interview plan:

Organisational requirements may include:

Interview venue may include:

Information relevant to the interviews may include:

Points of proof may include:

Recording methods may include:

Exhibits may include:

Interview strategies may vary but may require consideration of:

Assisting interviewer may be:

Condition may include:

Competence provides for:

Interviewee's status may include:

Safeguards may include:

Allegations of unethical behaviour may include:

Interview techniques and communication methods may include:

Changing circumstances may include:

Closing the interview may include:

Further action may include:

Own performance during an interview may be evaluated by:

Characteristics, responses and behaviour of interviewees may be influenced by:

Special arrangements, requests and activities may include:

Post-interview procedures may include: